The importance of good customer service:
Every project is unique. It is my job to capture your imagination and creativity with clarity. That is why I don’t think in terms of a standard routine. I strive to get on your “wavelength” and will brainstorm with you about production ideas and values.
While I make every effort to assure things go as smoothly as possible, It would be foolish to believe that no mishaps can occur during a recording project. By discussing the scenarios where things could go wrong and how we would go about resolving problems in advance, my clients are able get in a comfort zone and in a state of relaxed creativity. I always do what I can to make your recording experience productive and enjoyable whether you are a first timer or a seasoned veteran.
About 75% of my studio sessions are with returning clients. That says something about the level of customer satisfaction that I have achieved to date.
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